Free Standard Shipping on orders over $100

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Shipping:
  • $7.95 flat-rate US shipping.
  • Orders are processed and shipped out within 1-5 days.
  • FREE local pickup is available in one of our 3 locations Oak Island, Ocean Isle Beach and Hampstead, North Carolina (Choose option at checkout.)
  • Local Pickup Orders - Please wait for the notification telling you your order is ready before heading to the store! 
  • Orders will be available for you to pick up for 14 days. We will send you a reminder email and/or call you during this time, we know you are busy!  After 14 days, we will cancel your order and refund your payment, minus a 20% restocking and cancellation fee to cover our prep time, travel time, and payment processing fees. 
Returns: 
  • Returns must be requested and postmarked to us within 14 days from your date of purchase.
  • Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
  • Returns are eligible for store credit only.
  • Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items, doorbusters.
  • Shipping charges (original and return) are the customer’s responsibility.
  • A 20% restocking fee will be applied to any item returned from our non returnable list.

Damages & Defective Merchandise:

  • All Damages, breakage, and defective merchandise must be reported within 3 days of delivery. We require pictures of items and packaging to be emailed to support@mermaidcoveboutique.com. All shipping claims are the customer's responsibility.

    To initiate a return please log into your Customer account Click here