Shipping:

• $7.95 flat-rate US shipping.
• Orders are processed and shipped out within 1-5 days.
• FREE local pickup is available in one of our 3 locations Oak Island, Isle Beach and Hampstead, North Carolina (Choose option at checkout.)

Returns: 

• Returns must be requested and postmarked to us within 14 days from your date of purchase.
• Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
• Returns are eligible for store credit only.
• Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items, doorbusters.
• Shipping charges (original and return) are the customer’s responsibility.
• A 20% restocking fee will be applied to any item returned from our non returnable list.

Damages & Defective Merchandise:

• All Damages, breakage, and defective merchandise must be reported within 3 days of delivery. We require pictures of items and packaging to be emailed to support@mermaidcoveboutique.com. All shipping claims are the customer's responsibility.

To initiate a return please log into your Customer account Click here